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1. Before you write to us, please make sure that your problem can’t be solved in the online support>>.
2. We will reply you within 24 to 72 hours.
3. Please contact us again after 72 hours if you do not receive a response.
4. To ensure the best support, please completely fill out the follow form>>.

Affliate & Business Cooperation

If you are interested in affiliate or other business cooperation, please contact with affiliate#winavi.com ( replace # with @ ).

 

Technology question

For assistance with WinAVI Family Products’s registration and technical question, please send us your inquiries with support#winavi.com ( replace # with @ ).

Purchase question

If you have questions or problems with a purchase from the ZJMedia, please contact via this online form.

Payment question

If you order via Regnow Digital River and have questions about payment or need other ways to order, you can call the following telephone:

Phone ordering  
U.S. Toll-Free: +1-877-353-7297 Internationally : +1-(952) 646-5331
 
Fax ordering  
U.S.: +1-800-442-3172 Internationally: +1 952-646-5604
 
Postal mail ordering:  
U.S.:
RegNow/Digital River
9625 West 76th Street Eden Prairie, MN 55344 USA